Follow this guide to buy artworks on this platform.
The artwork purchase on the artistbazaar.app is arranged via direct communication between the artist and collector. We only provide the platform to facilitate this communication. Please noted that we do not provide eCommerce or payment services on this platform.
There are two ways you can purchase artwork from an artist:
1. Contact them via the artist profile page
First, navigate to your favourite artist’s profile page. You can do this by clicking on their name or arrow on the front page.
Once you have landed on their profile page, you will see a contact form underneath their avatar. You can now use this contact form to send your enquiries directly to the artist. This can be asking questions or arranging purchases.
You can also navigate to the artist page by clicking on the artist name on an artwork.
Please include as much information as you can when using the contact form so that the artist can communicate with you more efficiently.
2. Contact the artist on the product page
You can also send an enquiry directly on an artwork page. Different from using the contact form, the enquiry form will automatically include the information of the artwork, such as the title and URL. We recommend using this enquiry form over the contact form if you are planning to purchase any specific artworks as this allows the artist to quickly identify which artwork you are referring to.
To use the enquiry form, simply click on the ‘Contact Artist’ button on an artwork page.
Then, use this enquiry form to send a direct message to the artist.
That’s it! You should now wait for the email reply from the artist. You are free to use other means to continue your communication afterwards. We plan to release live chat function later on, so please stay tuned.
We are still refining the system so please bear with us if you encounter any bugs or problems. Just let us know if you need any help and we will be happy to assist.
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